Our return policy allows you 14 days from the date you receive your item to initiate a return. To qualify, the item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required. To begin the return process, contact us at ozuraeu@gmail.com. If your return is approved, we will provide you with a return shipping label and instructions on how to send your package. Please note that items returned without authorization will not be accepted. For any return inquiries, feel free to reach out to us at ozuraeu@gmail.com.